Calgary, AB,
01
October
2013
|
14:27
America/Denver
Calgary Police Commission citizen survey results: Perceptions of safety increase, along with satisfaction with Calgary Police Service
Calgary (October 1, 2012) – The recently completed Calgary Police Commission Citizen Survey shows perceptions of safety have again increased, along with the belief that the Calgary Police Service can deliver the services needed to make sure Calgary is a safe place to live.
During the months of July and August 2013, 1003 Calgarians were surveyed on their views of the Calgary Police Service, crime and safety in Calgary and victimization and reporting. This survey provides an opportunity to measure the thoughts of Calgarians and gives them a chance to voice their opinions on crime and safety issues in our City. The results of the survey are used by the Police Commission and the Police Service in strategic planning and to set priorities for coming years.
Mike Shaikh, Chair of the Calgary Police Commission, said that “We are extremely pleased with the results of our survey. These results set a very high standard for us and the Calgary Police Service to maintain but we have confidence in our Service and all of its members that they can continue to deliver exceptional results and maintain these high levels of service for all Calgarians.”
“Levels of satisfaction with the Calgary Police Service continue to rise, with current satisfaction with the Service at an all-time high of 97%,” said Mr. Shaikh. “This level of satisfaction reassures the Commission that all of the hard work and innovation of our Police Service does not go unnoticed by Calgarians. We are extremely proud to oversee a Police Service that is seen in such a positive way by our citizens.”
Key findings of the survey include:
- 97% of respondents indicate overall satisfaction with the Calgary Police Service
- 97% of respondents are confident that the Calgary Police Service can deliver the services needed to make sure Calgary is a safe place to live
- 96% of respondents indicate that Calgary is a safe city in which to live
- Illegal gang activity is the crime and safety issue of most concern for respondents, with house break and enters the issue of second most concern and that of greatest concern at the neighbourhood level, followed by traffic violations
- 10% of respondents indicate personally being a victim of crime in the 12 months preceding the survey, of those, 67% reported the crime to police
The Calgary Police Service continues to have a very positive relationship with the citizens of Calgary. Though satisfaction levels increased this year, the Calgary Police Commission and the Calgary Police Service do not take this for granted, and continually and proactively work to maintain high levels of community trust, communicate openly and invite feedback from Calgarians.
The Calgary Police Commission provides civilian oversight to the Calgary Police Service. Under the Police Act, the Calgary Police Commission establishes policies to provide for efficient and effective policing; in consultation with the Chief of Police, allocates funds provided by City Council; and monitors the complaint process.
As part of its oversight role to provide efficient and effective policing, the Calgary Police Commission took over the Citizen Survey process from the Calgary Police Service in 2008. This enables the Calgary Police Commission to better communicate with residents of Calgary and respond to policing concerns they may have.
The complete 2013 Citizen Survey results can be accessed from the main page of the Calgary Police Commission website at www.calgarypolicecommission.ca
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Public Contact Information
Calgary Police Commission
Tel: 403-428-8914
Email: cpced@calgarypolicecommission.ca