Bank Employee Charged

The Calgary Police Service has charged an employee of a financial institution in relation to identity theft and fraud.

Between June 2012, and November 2013, woman working as a customer experience associate at a financial institution in southwest Calgary allegedly unlawfully requested customer’s sensitive personal information. The information was then used to illegally obtain property, goods and services at an estimated value of more than $11,000.

The financial institution where the woman worked became suspicious of the activities when they were alerted to someone attempting to take over one of their customer’s credit card accounts through a change of address and contact number. Following an internal investigation, the bank alerted police in November 2013 and a criminal investigation ensued.

Investigators believe 20 of the bank’s customers were targeted. All victims who were affected have been contacted and the woman no longer works at the bank.

Following a year and a half long investigation by CPS Economic Crimes Unit, Georgia Carla RANKINE, 37, has been charged with one count each of theft of identification, uttering credit card data, and identification fraud. She is also charged with four counts of fraud under $5,000 and will next appear in court on Thursday, March 19, 2015.