Citizen Dashboard in the works to give Calgarians insight into City performance and Calgary’s quality of life
Calgary, Alberta – The City of Calgary is building a Citizen Dashboard, an online tool that provides Calgarians with access to information about The City’s performance and how City services contribute to Calgary’s quality of life. Available at calgary.ca/citizendashboard, the tool displays performance measures and data using interactive graphs, charts and maps.
“The Citizen Dashboard is just getting started, but it’s a great example of our efforts to be more open and accountable to Calgarians for the programs we offer at The City,” said Jeff Fielding, City Manager.
“The Dashboard provides citizens with easy access to City performance measures, provides explanations of what those measures mean and what we are doing to improve service,” said Mac Logan, General Manager, Transportation and Chair of a committee designed to oversee and champion customer service and digital innovation at The City. “We look forward to hearing from Calgarians during the pilot as they explore our new tool.”
Powered by The City’s Open Data Catalogue, the Citizen Dashboard pilot currently displays select performance measures for 311; Roads Maintenance: Summer; and Calgary Transit Access. Additional performance measures will be added to these services as the Citizen Dashboard evolves and feedback is collected.
The following services will be added over the next six months:
- Planning, Development & Assessment: Permits
- Roads Maintenance: Snow and Ice Control and Spring Clean-up
- Transit: Safety and Security, CTrain and Bus
- Water Resources
- Water Services
- Waste & Recycling Services
- Community Services and Protective Services
Calgarians can check out the new tool and provide feedback at calgary.ca/citizendashboard.
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