The City of Calgary launches new support for local food and beverage entrepreneurs

Open for Business

Starting this month, local eateries, brewhouses and budding entrepreneurs can access customized support from the new Business Experience Representative Team. It’s a one-stop shop for business applicants who are interested in opening a restaurant or brewery in Calgary. Ultimately, this new initiative will create faster and more predictable outcomes for business owners.

Using feedback from ongoing work with local industry, The City identified opportunities to improve customer service for business applicants. The Business Experience Representatives will support local food and beverage entrepreneurs through the permitting and licensing process.

“Healthy businesses are the foundation of a thriving economy, and we want Calgarians to enjoy a streamlined and successful entrepreneurial journey,” says Ulrik Seward, Chief Building Official, Calgary Building Services. “The Business Experience Representatives will provide greater consistency and predictability of service, reducing the permit and licensing timelines for customers.” Restaurateurs and brewers can contact a Business Experience Rep to ask questions about application processes, work through any issues that are impacting the status of their existing applications or receive clarity about development permits, building permits or other approvals needed to open a restaurant or brewery in Calgary.

“Our goal is to make it faster and easier to get your restaurant or brewery business open,” says Seward.

In addition to the new in-person support, local food and beverage entrepreneurs can take advantage of enhanced web content, prerecorded webinars and waived fees for business licensing until March 16, 2023.

This is just one of the programs we have in place improves processes for businesses. We continue to listen to feedback on how we can improve processes for the business community to get you open faster. For more information about how to open a restaurant or brewery in Calgary, visit