Closing a home sale? New online services for homeowners

The City of Calgary has simplified services for homeowners selling their home, by offering its Certificate of Compliance service online. Starting today, homeowners can now apply for a certificate when its convenient for them 24/7 on

“We excited to offer this service online as part of our continued effort to make life simpler for homeowners,” says Jacqueline Nishikawa, project manager with The City of Calgary. “We’ve made it easier to do business with The City by enabling homeowners to apply anytime and anywhere, without the burden of having to travel to City Hall and stand in line at our counter,” notes Nishikawa.

A Certificate of Compliance is an optional service provided by The City that satisfy lending agencies and lawyer needs when completing a home sale transaction. The certificate, along with a Real Property Report prepared by an Alberta land surveyor, confirm that the locations of structures on a property comply with the Land Use Bylaw.

The City receives approximately 15,000 applications per year.

Calgarians can learn more about Certificate of Compliance service or apply online by visiting, and clicking on the buying and selling my home icon. A personal City myID is required by homeowners when applying online.

The City’s Planning & Development department continues to making progress on implementing the recommendations made last year during its Zero Based Review, which proposed a number of improvements for homeowners and business customers. To learn more about these service improvements, visit